Privacy Policy
Last updated: 12 July 2026. This policy is a draft prepared in good faith and has not yet been reviewed by a lawyer.
Who we are
Lifestyle Hub is a group of companies delivering digital software and tourism services. This policy covers:
- Lifestyle HUB Private Ltd (Sri Lanka), the group holding company
- CondoPulse Pvt Ltd (Sri Lanka) and CondoPulse India, which operate the CondoPulse condominium platform
- Lifestyle HUB Malaysia
- Solaris Empire Inc (USA), which provides hosting
If you want to reach a human about anything in this policy, use the contact details on our homepage.
What we collect, and why
If you contact us. Your name, email, phone number and whatever you tell us. We use it to answer you and, if we start working together, to manage the relationship. Nothing more.
If you are a client. Your company details, the people we deal with, the work we do for you, and what you are invoiced. We keep this because we are required to keep proper business records.
If you live in a building that uses CondoPulse. Your building's management is the party that decides what happens to your data. They are the controller and we are the processor: we hold the data on their instructions and we do not use it for our own purposes. That typically includes your unit, your name as the management recorded it, visitor entries logged at the gate, and counts of camera and app activity. We do not sell it, and we do not use it to advertise to you.
If you visit this website. Our host records standard technical logs such as your IP address, which is how the web works. We do not run advertising trackers.
Where your data lives, and who else touches it
We are honest about this because you deserve to know who is in the chain:
- Supabase stores our database and files.
- Vercel runs the website and the application.
- Resend delivers our email, such as invoices.
- A third party AI provider powers Cerebretron, our internal assistant. When our own staff ask it a question about the business, the relevant business records for that question are sent to that provider to answer it. We do not send it condominium residents' personal data. We will tell you which provider it is if you ask, and we will update this page if we change it.
These providers process data outside Sri Lanka. If you are in a country whose law restricts that, tell us and we will discuss what we can do.
How long we keep it
Business and accounting records are kept for as long as the law requires, which in Sri Lanka is generally several years. Enquiries that go nowhere are deleted when they are clearly stale. CondoPulse data is kept for as long as your building's management asks us to keep it, and is deleted when they end their contract and ask us to.
Your rights
Under Sri Lanka's Personal Data Protection Act and India's Digital Personal Data Protection Act, you can ask us:
- what we hold about you
- to correct it if it is wrong
- to delete it, where we are not required by law to keep it
- to stop using it for a particular purpose
Write to us and we will answer. If you live in a CondoPulse building, ask your building's management first, because the data is theirs to control, and we will help them respond.
How we protect it
Access to our systems requires an individual account and password. Sensitive records, including anything financial, are restricted to the people who need them, and every change is written to an audit trail with the name of the person who made it. Documents such as bills are stored privately and are only reachable through links that expire. We do not claim to be unbreachable, but we do not pretend either: if something goes wrong that affects you, we will tell you.
Cookies
We use a single cookie to keep our own staff signed in to the internal system. We do not use advertising or tracking cookies on this website.
Changes
If we change this policy we will change the date at the top. If the change is significant, we will say so plainly rather than hoping you do not notice.